Terms of Service

1. Description of the Service

EasyIntake App provides a cloud-based software platform designed to help organizations collect, structure, process, and manage information through automated workflows, digital intake forms, and structured application systems.

The Service may include:

• digital intake forms
• workflow automation
• structured data extraction
• application orchestration
• document generation
• AI-assisted data processing
• analytics and reporting
• communication tools
• APIs and integrations

EasyIntake operates solely as a software infrastructure platform.

EasyIntake does not provide legal, financial, medical, insurance, tax, compliance, or professional advice.

Users are solely responsible for verifying the accuracy and completeness of all information processed through the Service.

2. Platform Architecture (B2B2C Model)

The Service enables businesses, agencies, professionals, and organizations ("Business Users") to collect information from individuals or entities ("End Users").

Business Users are solely responsible for:

• their interactions with End Users
• the legality of data collection
• obtaining required user consent
• compliance with applicable regulations
• verification of submitted information
• decisions made based on collected information

EasyIntake acts only as a technology provider and does not participate in transactions between Business Users and End Users.

3. Eligibility

You may use the Service only if you:

• are at least 18 years old
• have authority to enter into legally binding agreements
• comply with all applicable laws

If using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Electronic Communications and Signatures

By using the Service, you consent to receive communications electronically including:

• email
• SMS
• automated notifications
• system alerts

Electronic signatures collected through the Service are legally binding and equivalent to physical signatures.

Users acknowledge that automated messages may be generated through platform systems.

5. Accounts and Security

Users may be required to create an account to access certain features.

You agree to:

• maintain accurate account information
• keep credentials confidential
• notify EasyIntake of unauthorized access

Users are responsible for all activity occurring under their account.

EasyIntake is not responsible for losses resulting from compromised credentials.

6. Acceptable Use

You agree not to use the Service to:

• violate any law or regulation
• collect information without proper authorization
• submit fraudulent or misleading information
• distribute malware
• scrape platform data
• reverse engineer platform systems
• interfere with infrastructure
• circumvent security protections
• overload the Service through automated activity

EasyIntake may enforce usage limits and suspend accounts violating this section.

7. Data Ownership and Processing

Business Users retain ownership of the information they submit to the platform ("Customer Data").

EasyIntake processes Customer Data solely for purposes of:

• operating the Service
• improving system functionality
• ensuring platform security

EasyIntake does not sell Customer Data.

Business Users are responsible for ensuring that they have lawful rights to submit and process all Customer Data.

8. Privacy and Data Protection Responsibilities

Business Users are responsible for compliance with all applicable data protection laws including:

• GDPR
• CCPA
• GLBA
• HIPAA (where applicable)
• consumer protection laws

EasyIntake acts as a data processor acting on behalf of Business Users.

Business Users are considered data controllers responsible for the legality of their data practices.

9. Artificial Intelligence and Automation

The Service may include AI-assisted tools used to:

• extract information
• structure data
• automate workflows
• generate outputs

AI systems may produce incorrect or incomplete results.

Users must independently verify all outputs before relying on them.

EasyIntake makes no guarantees regarding accuracy of AI-generated results.

10. AI Training and Model Use

EasyIntake does not use Customer Data to train generalized AI models without explicit authorization.

However, anonymized or aggregated operational data may be used to:

• improve platform performance
• enhance system reliability
• train internal automation systems

Customer-specific confidential data will not be used to train publicly available models without consent.

11. Third-Party Integrations

The Service may integrate with third-party providers including:

• CRMs
• cloud storage
• messaging services
• document services
• payment processors

EasyIntake does not control third-party services and is not responsible for their performance or policies.

12. APIs and Automation

If you use EasyIntake APIs or automation features:

You agree not to:

• exceed rate limits
• access unauthorized data
• replicate the platform
• interfere with system performance

EasyIntake may modify API access at any time.

13. Beta Features

Certain features may be labeled:

• beta
• preview
• experimental

These features may contain bugs and are provided without warranty.

14. Intellectual Property

All intellectual property related to the Service is owned by EasyIntake or its licensors.

This includes:

• platform software
• workflows
• algorithms
• AI models
• system architecture

Users may not copy, distribute, modify, or reverse engineer the Service.

15. Feedback

Any suggestions or feedback provided to EasyIntake may be used without compensation or restriction.

16. Confidentiality

Users agree not to disclose confidential information related to:

• platform architecture
• proprietary technology
• internal documentation

17. Security

EasyIntake implements commercially reasonable safeguards to protect system security.

However:

• no system is fully secure
• internet transmissions may be intercepted
• users share responsibility for protecting their accounts

18. Service Availability

The Service is provided on an "as available" basis.

EasyIntake does not guarantee:

• uninterrupted service
• zero downtime
• error-free operation

19. Subprocessors

EasyIntake may engage third-party subprocessors including:

• cloud hosting providers
• data infrastructure providers
• analytics services

EasyIntake reserves the right to update subprocessors as needed.

20. Fees and Payment

Certain features may require payment.

Users authorize EasyIntake or its payment processors to charge applicable fees.

Fees are non-refundable unless stated otherwise.

21. Compliance with Regulated Industries

The Service may be used in industries subject to regulation including:

• financial services
• healthcare
• insurance
• legal services

EasyIntake does not guarantee regulatory compliance.

Users remain solely responsible for compliance with applicable industry laws.

22. Export Controls and Sanctions

The Service may not be used:

• in countries subject to U.S. sanctions
• by individuals on restricted party lists
• in violation of export laws

23. Anti-Fraud and Platform Abuse

EasyIntake may monitor system activity to detect:

• fraud
• abuse
• unlawful activity

Accounts engaged in unlawful conduct may be suspended or reported to authorities.

24. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS".

EASYINTAKE DISCLAIMS ALL WARRANTIES INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• DATA ACCURACY
• SERVICE RELIABILITY

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

EasyIntake shall not be liable for:

• indirect damages
• lost profits
• regulatory penalties
• loss of data
• service interruptions

Total liability shall not exceed fees paid during the prior twelve months.

26. Indemnification

You agree to defend and indemnify EasyIntake against claims arising from:

• your use of the Service
• misuse of data
• regulatory violations
• disputes between Business Users and End Users

27. Arbitration and Dispute Resolution

Disputes will be resolved through binding arbitration.

You waive:

• jury trials
• class actions

Arbitration will be administered by the American Arbitration Association.

28. Governing Law

These Terms are governed by the laws of California.

29. Termination

EasyIntake may suspend or terminate access for:

• violation of these Terms
• unlawful activity
• system abuse

30. Assignment

EasyIntake may assign these Terms in connection with:

• mergers
• acquisitions
• asset transfers

Users may not assign their rights without consent.

31. Entire Agreement

These Terms represent the complete agreement governing use of the Service.

If any provision is unenforceable, the remainder remains valid.

32. Contact Information

EasyIntake

Easy Intake App

1401 21st ST #STE R

Sacramento, CA, 95811, US

support@easyintakeapp.com

easyintakeapp.com